Store-in-Store Mobile Expert

T-MOBILE USA, Inc.; Nesconset (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to energize a high-traffic warehouse/club kiosk and deliver exceptional customer experiences. You will educate customers on products, demonstrate value, and stay connected to what matters most.

Role emphasizes consultative selling, relationship building, and proactive outreach to drive sales while completing ongoing training to expand product knowledge and service excellence.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Proactively engage with customers in a high-traffic retail setting and demonstrate benefits.
• Complete training on store-in-store experience and product knowledge to improve customer experience.
• Build rapport, drive sales activity, and follow up with customers including referrals.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to energize a high-traffic warehouse/club kiosk and deliver exceptional customer experiences. You will educate customers on products, demonstrate value, and stay connected to what matters most.

Role emphasizes consultative selling, relationship building, and proactive outreach to drive sales while completing ongoing training to expand product knowledge and service excellence.