Store-in-Store Mobile Expert — Customer-Centric Tech Sales

T-MOBILE USA, Inc.; Reynoldsburg (OH); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. seeks energetic Mobile Associates to serve customers inside a warehouse/club kiosk. You’ll educate, demonstrate, and recommend solutions while delivering outstanding service in a fast-paced environment.

You’ll participate in training, develop product knowledge, and contribute to customer loyalty by building trust and rapport in every interaction. Equal opportunity employer.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or sales experience in retail preferred.
• Strong communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Proactively engage with customers in a high-traffic retail setting and showcase store-in-store benefits.
• Complete training on products, processes, and systems to provide excellent customer experiences.
• Build rapport, drive sales activity, and follow up with customers to generate referrals.

Skills

Consultative Selling

Communication

Customer Service

Sales Techniques

Relationship Building

Leadership

Product Knowledge

Customer Education

Sales

Customer Engagement

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile USA, Inc. seeks energetic Mobile Associates to serve customers inside a warehouse/club kiosk. You’ll educate, demonstrate, and recommend solutions while delivering outstanding service in a fast-paced environment.

You’ll participate in training, develop product knowledge, and contribute to customer loyalty by building trust and rapport in every interaction. Equal opportunity employer.