Store-in-Store Mobile Expert

T-Mobile US Inc.; Evansville (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaching

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected with the latest devices and plans.

role emphasizes training, product knowledge, and relationship-building to drive sales. We welcome candidates with strong communication skills and a customer-first mindset, with at least a high school diploma and retail experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail (preferred).
• Strong communication and relationship-building skills.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment. You will educate customers and showcase the value of benefits.
• Complete training on store-in-store experience, new skills, products, and processes; continuously learn and improve to provide the best customer experience.
• Provide exceptional service, build rapport, and drive sales while nurturing relationships with new and existing customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected with the latest devices and plans.

role emphasizes training, product knowledge, and relationship-building to drive sales. We welcome candidates with strong communication skills and a customer-first mindset, with at least a high school diploma and retail experience.