Store-in-Store Mobile Expert – Customer-Focused Tech

T-Mobile USA; Ponce (PR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical, Dental and Vision Insurance

Vacation and Sick Time

Paid holidays

Job summary

T-Mobile USA is seeking a Mobile Associate (Store-in-Store) to energize customer interactions at partner locations, presenting devices and services with enthusiasm. You will educate customers, demonstrate T-Mobile solutions, and help drive sales while delivering an outstanding shopping experience.

The role emphasizes proactive engagement, digital-tool usage, onboarding, and ongoing training to stay current on products and processes.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment.
• Use digital tools, educate customers, and showcase the value of T-Mobile solutions.
• Identify customer needs and apply solution-based selling techniques.
• Build relationships with leadership and on-board customers.

Skills

Communication

Customer Engagement

Customer Service

Product Knowledge

Relationship Building

Sales

Sales Techniques

Education

High School Diploma / GED

Job description

T-Mobile USA is seeking a Mobile Associate (Store-in-Store) to energize customer interactions at partner locations, presenting devices and services with enthusiasm. You will educate customers, demonstrate T-Mobile solutions, and help drive sales while delivering an outstanding shopping experience.

The role emphasizes proactive engagement, digital-tool usage, onboarding, and ongoing training to stay current on products and processes.