Store-in-Store Mobile Expert

T-Mobile; Waco (TX); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

T-Mobile is seeking Mobile Associates, Store-in-Store to energize the Retail Team at National Sales partner locations. You will engage customers, educate them on devices and services, and demonstrate the value of T-Mobile solutions.

The role emphasizes on-the-job training, solution-based selling, and building lasting customer relationships. Competitive pay and stock grants are part of the rewards while incentives vary by performance.

Qualifications

• Coaching skills are required to guide customers and team members.
• Strong communication skills for clear, friendly interactions.
• Ability to engage customers and identify needs quickly.
• Solid customer service mindset with problem-solving ability.
• Leadership qualities to influence and mentor peers when needed.
• Good product knowledge and quick-learning capability.
• Builds relationships and uses proven sales approaches.
• Solid sales fundamentals and sales techniques are preferred.
• Must be at least 18 years old and legally able to work in the US.

Responsabilités

• Proactively engage customers in a high-traffic retail setting.
• Use digital tools and self-serve solutions to assist onboarding.
• Educate, demonstrate, and recommend T-Mobile solutions to customers.
• Complete store training and stay updated on promotions and systems.
• Collaborate with nearby stores to onboard customers and manage assets.

Connaissances

Coaching

Communication

Customer Engagement

Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Formation

High School Diploma/GED

Description du poste

T-Mobile is seeking Mobile Associates, Store-in-Store to energize the Retail Team at National Sales partner locations. You will engage customers, educate them on devices and services, and demonstrate the value of T-Mobile solutions.

The role emphasizes on-the-job training, solution-based selling, and building lasting customer relationships. Competitive pay and stock grants are part of the rewards while incentives vary by performance.