Store-in-Store Mobile Associate — Tech & Customer Growth

T-Mobile; Cayey (PR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Puerto Rico Tax-Deferred Savings Plan

Employee stock grants

Employee stock purchase plan

Vacation and sick time

Up to 12 paid holidays

Parental and family leave

Tuition assistance

College coaching

Short- and long-term disability

AD&D coverage

Life insurance

Mobile service discounts

Home internet discounts

Job summary

At T-Mobile, Mobile Associates, Store-in-Store, are frontline ambassadors within National Sales partner locations, driving customer engagement and showcasing the value of T-Mobile solutions in a fast-paced retail setting.

You will learn products, educate customers, and use solution-based selling to meet performance targets while delivering exceptional service. This role offers a base pay of $17.00 per hour, with training pay of $5.00 per hour and a pathway to incentives and stock benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Proactively engages with customers in a high-traffic retail setting using digital tools to educate and demonstrate value of T-Mobile solutions.
• Leverage digital self-serve tools during interactions; identify customer needs and use solution-based selling to showcase products.
• Complete training on in-store experiences, products, processes and systems; onboard customers with store teams; participate in opening/closing procedures.

Skills

Communication

Customer Engagement

Customer Service

Product Knowledge

Relationship Building

Sales

Sales Techniques

Age 18+

Authorized to work in US

Education

High School Diploma or GED

Job description

At T-Mobile, Mobile Associates, Store-in-Store, are frontline ambassadors within National Sales partner locations, driving customer engagement and showcasing the value of T-Mobile solutions in a fast-paced retail setting.

You will learn products, educate customers, and use solution-based selling to meet performance targets while delivering exceptional service. This role offers a base pay of $17.00 per hour, with training pay of $5.00 per hour and a pathway to incentives and stock benefits.