Mobile Store Specialist – In-Store Experience Pro

T-Mobile US Inc.; Cayey (PR); Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Puerto Rico Tax-Deferred Savings Plan

Free money coaching

Medical/Dental/Vision insurance

Paid holidays

Descripción de la vacante

At T-Mobile, Mobile Associates, Store-in-Store, support the Retail Team by engaging customers in a fast-paced setting, educating them on products, and recommending solutions. You’ll use digital tools, build relationships, and contribute to a high-quality shopping experience in partner locations.

Benefits include competitive base pay of $17.00 per hour plus $5.00 training pay, eligibility for an annual $18,000 incentive, and a path to stock grants and an employee stock purchase plan.

Formación

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience preferred, retail experience is a plus.

Responsabilidades

• Engage with customers in a high-traffic retail environment and communicate the value of T-Mobile solutions.
• Use digital tools to guide customers and demonstrate products and services.
• Learn store processes and on-board customers with in-store experiences.
• Build rapport, reach out to potential customers, and drive sales activity.
• Collaborate with store leadership to support the customer experience from account setup to device support.

Conocimientos

Communication

Customer Engagement

Customer Service

Product Knowledge

Relationship Building

Sales

Sales Techniques

Educación

High School Diploma/GED

Descripción del empleo

At T-Mobile, Mobile Associates, Store-in-Store, support the Retail Team by engaging customers in a fast-paced setting, educating them on products, and recommending solutions. You’ll use digital tools, build relationships, and contribute to a high-quality shopping experience in partner locations.

Benefits include competitive base pay of $17.00 per hour plus $5.00 training pay, eligibility for an annual $18,000 incentive, and a path to stock grants and an employee stock purchase plan.