Store-in-Store Mobile Pro — Customer Solutions & Growth

T-Mobile USA; Vernon Hills (IL); Presencial; USD 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Money coaching access

Descripción de la vacante

T-Mobile USA is hiring a Mobile Associate for store-in-store locations to drive customer engagement and demonstrate T-Mobile products and services. You will learn, educate, and build relationships with customers in a fast-paced setting while meeting quality-of-sale metrics.

The role emphasizes customer service, coaching, and product knowledge, with on-the-job training and opportunities to grow within the Retail Team. Must be at least 18 and legally eligible to work in the US.

Formación

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsabilidades

• Proactively engages with customers in a high-traffic retail environment using digital tools and effective communication.
• Identify customer needs and use solution-based selling to demonstrate value of T-Mobile products and services.
• Complete training on in-store experience, products, processes and reference resources; stay customer ready at all times.

Conocimientos

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA is hiring a Mobile Associate for store-in-store locations to drive customer engagement and demonstrate T-Mobile products and services. You will learn, educate, and build relationships with customers in a fast-paced setting while meeting quality-of-sale metrics.

The role emphasizes customer service, coaching, and product knowledge, with on-the-job training and opportunities to grow within the Retail Team. Must be at least 18 and legally eligible to work in the US.