Store Hygiene & Customer Service Associate

Michaels Stores; Austin (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k)

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Employee discounts

Commuter benefits

Job summary

Michaels is seeking a store associate to uphold cleanliness and brand standards while delivering friendly customer service in a retail environment. You will help customers, maintain product placement, and support routine store operations with a proactive attitude.

The role emphasizes teamwork, adherence to SOPs, safety, and participation in omni-channel processes such as BOPIS and Ship from Store as needed.

Qualifications

• Experience in retail and cleaning preferred.
• Ability to follow safety and SOPs in a busy store.
• Willingness to engage with customers and support store operations.

Responsibilities

• Maintain store cleanliness and recovery standards to support brand promises.
• Provide friendly customer service and help customers find items.
• Assist with stocking, organizing, and general store maintenance.
• Follow procedures for safety, waste disposal, and equipment use.
• Support omni-channel processes as needed (BOPIS/SFS) and checkout flow.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking a store associate to uphold cleanliness and brand standards while delivering friendly customer service in a retail environment. You will help customers, maintain product placement, and support routine store operations with a proactive attitude.

The role emphasizes teamwork, adherence to SOPs, safety, and participation in omni-channel processes such as BOPIS and Ship from Store as needed.