Store Environment & Customer Service Associate

Michaels INC; Benton Harbor (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with employer match

Employee assistance program

Medical insurance

Dental insurance

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discounts

Job summary

Michaels is seeking a store associate for the Benton Harbor location to help maintain a clean, organized store and deliver friendly customer service. The role involves assisting shoppers, handling checkout operations, and supporting omnichannel tasks like Buy Online Pickup in Store and Ship from Store.

The position requires the ability to stand for long periods, move around the store, and work nights, weekends, and early mornings as needed. Prior retail or cleaning experience is preferred.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver the brand promises.
• Provide friendly customer service and assist customers in finding products.
• Assist with checkout, rewards enrollments, and Omni channel processes (BOPIS, SFS).
• Participate in stocking, planogram (POG) processes, and truck un-loading.
• Adhere to SOPs and safety programs.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking a store associate for the Benton Harbor location to help maintain a clean, organized store and deliver friendly customer service. The role involves assisting shoppers, handling checkout operations, and supporting omnichannel tasks like Buy Online Pickup in Store and Ship from Store.

The position requires the ability to stand for long periods, move around the store, and work nights, weekends, and early mornings as needed. Prior retail or cleaning experience is preferred.