Store Cleanliness & Customer Service Associate

Michaels; Reston (VA); On-site; USD 19,000 - 22,000; Full time

Job summary

Michaels in Reston, VA is hiring a Store Associate to maintain a clean, organized store and deliver friendly customer service. You’ll help customers find what they’re seeking, stock shelves, and keep the sales floor looking its best.

This role involves cash handling, participating in rewards enrollments, supporting BOPIS and SFS, stocking, and following SOPs while ensuring safety and a positive customer experience.

Qualifications

• Retail and/or cleaning experience preferred.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Lift heavy boxes and access high shelves by ladder or similar equipment.

Responsibilities

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on rewards program and enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and company policies.

Skills

Retail experience

Cleaning experience

Job description

Michaels in Reston, VA is hiring a Store Associate to maintain a clean, organized store and deliver friendly customer service. You’ll help customers find what they’re seeking, stock shelves, and keep the sales floor looking its best.

This role involves cash handling, participating in rewards enrollments, supporting BOPIS and SFS, stocking, and following SOPs while ensuring safety and a positive customer experience.