Store Growth & Guest Experience Leader

Smoothie King (SKFI); Trussville (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Smoothie King seeks a General Manager in Trussville, AL to lead a high-performing store team and deliver an extraordinary guest experience while aligning with brand standards. You will hire and develop staff, manage operations and finances, ensure food safety, and drive local marketing to support the brand.

This role requires leadership, integrity, and a customer-first mindset. If you are curious, hands-on, and ready to grow with a company focused on healthy living, this is your chance to

Qualifications

• Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills - you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.

Responsibilities

• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and KPIs to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.

Skills

People management

Customer service

Leadership

Communication

Education

High school diploma

Associate or bachelor’s degree in business or hospitality management preferred

Tools

Microsoft Word

Excel

POS systems

Job description

Smoothie King seeks a General Manager in Trussville, AL to lead a high-performing store team and deliver an extraordinary guest experience while aligning with brand standards. You will hire and develop staff, manage operations and finances, ensure food safety, and drive local marketing to support the brand.

This role requires leadership, integrity, and a customer-first mindset. If you are curious, hands-on, and ready to grow with a company focused on healthy living, this is your chance to