Store GM in Training: Lead Operations & Growth

MERS / Goodwill; Festus (MO); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Medical, dental, vision benefits

401(k)/403(b) retirement

Paid holidays

PTO accrual

Job summary

MERS Missouri Goodwill Industries is seeking an energetic General Manager in Training for our Festus Store - Truman team. The role covers store operations, budgeting, and staff leadership to meet or exceed goals while upholding our mission: Changing Lives Through the Power of Work.

The position is hourly full-time with 25% travel, offering a strong bonus potential and opportunities for growth through the Leadership Development Cohort. Bachelor’s degree is preferred but not required.

Qualifications

• High School Diploma/GED required; bachelor’s degree preferred.
• Three years of Retail, Warehouse, or Logistics management experience.
• A valid MO or IL driver’s license and insurance are required.
• Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork.
• Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Responsibilities

• Oversee store operations, resources, and budgets to meet goals.
• Model values to promote safety, ethics, and quality in the store.
• Supervise and train staff and ensure core functions are performed.
• Provide superior customer service to ensure donor and shopper retention and de-escalate dissatisfaction.
• Coach employees on performance and discipline when necessary.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement and protect company property.

Skills

Retail management

Leadership

Customer service

Staff training

Driver's license

Inventory software

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Inventory management software

Job description

MERS Missouri Goodwill Industries is seeking an energetic General Manager in Training for our Festus Store - Truman team. The role covers store operations, budgeting, and staff leadership to meet or exceed goals while upholding our mission: Changing Lives Through the Power of Work.

The position is hourly full-time with 25% travel, offering a strong bonus potential and opportunities for growth through the Leadership Development Cohort. Bachelor’s degree is preferred but not required.