Store General Manager — Lead Growth, People & Experience

Gap Inc.; Madison (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life insur

Job summary

Old Navy in Madison, WI is seeking a General Manager to lead your store team to deliver a profitable business plan and a best-in-class customer experience. You’ll drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development while translating the brand vision into daily store reality.

You’ll coach teams, manage budgets, forecast, and ensure compliance. The ideal candidate has 3–5 years of retail leadership, strong communication, and a flexible

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
• Ability to travel as required.
• Business Acumen skills.
• Time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Skills

Retail leadership

Communication

Time management

Planning and prioritization

Flexible scheduling

Education

College degree or equivalent experience

Job description

Old Navy in Madison, WI is seeking a General Manager to lead your store team to deliver a profitable business plan and a best-in-class customer experience. You’ll drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development while translating the brand vision into daily store reality.

You’ll coach teams, manage budgets, forecast, and ensure compliance. The ideal candidate has 3–5 years of retail leadership, strong communication, and a flexible