Retail General Manager | Drive Growth & Customer Experience

Old Navy; Erie (Erie County); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Merchandise discount for our brands: 2

Paid Time Off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life保险

Résumé du poste

Old Navy in the United States seeks a General Manager to lead a high-performing store team and deliver a profitable business plan. You’ll translate brand vision into in-store execution, drive sales growth, manage Customer Operations, Merchandising, Product Operations, and talent development, and coach the team to deliver a best-in-class customer experience.

The role requires 3–5 years of retail leadership, a college degree or equivalent, and a track record of results.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• College degree preferred.
• Ability to travel as required.

Responsabilités

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Connaissances

Retail leadership

People management

Forecasting

Budgeting

Communication

Formation

College degree or equivalent experience

Outils

POS systems

Description du poste

Old Navy in the United States seeks a General Manager to lead a high-performing store team and deliver a profitable business plan. You’ll translate brand vision into in-store execution, drive sales growth, manage Customer Operations, Merchandising, Product Operations, and talent development, and coach the team to deliver a best-in-class customer experience.

The role requires 3–5 years of retail leadership, a college degree or equivalent, and a track record of results.