Retail General Manager, Merchandising - Lead Growth

Old Navy

New York (NY)

On-site

USD 104,000 - 141,000

Full time

14 days+

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Benefits offered by this job

50% merchandise discount
Paid time off
401(k) plan
Employee stock purchase plan
Insurance

Job summary

Old Navy is seeking a General Manager to lead store teams, drive a profitable business plan and deliver a best-in-class customer experience. You will connect brand vision to daily store operations, including merchandising, operations, and talent development.

You will coach teams to achieve results, manage budgets, forecast demand, and ensure compliance with standards while promoting a welcoming, inclusive store culture.

Qualifications

  • 3-5 years of retail experience leading others.
  • College degree or equivalent experience preferred.
  • Demonstrated ability to deliver results.

Responsibilities

  • Analyzes results, identifies opportunities and collaborates with leadership to drive KPIs.
  • Drive profitable sales through forecasting and scheduling.
  • Manage store budget for daily operations in support of the P&L.
  • Builds highly productive teams through sourcing, selecting and developing people.
  • Accountable for team performance through coaching and feedback.
  • Leads the implementation and execution of SOPs and initiatives.
  • Promotes an inclusive environment and customer focus.

Skills

Retail leadership
P&L management
Forecasting
Hiring & training
Customer service
Budgeting

Education

College degree

Tools

POS systems

Job description

Old Navy is seeking a General Manager to lead store teams, drive a profitable business plan and deliver a best-in-class customer experience. You will connect brand vision to daily store operations, including merchandising, operations, and talent development.

You will coach teams to achieve results, manage budgets, forecast demand, and ensure compliance with standards while promoting a welcoming, inclusive store culture.

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