Store General Manager - Lead Growth & Customer Experience

Old Navy; Algonquin (IL); Presencial; USD 74.000 - 99.000; Tempo integral

Benefícios oferecidos por esta vaga

Merchandise discount

Paid Time Off (PTO)

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

See more benefits

Resumo da vaga

Old Navy is seeking a General Manager for its Illinois store in Algonquin. You will lead a team to deliver a profitable store business plan, aligning brand vision with in-store execution and a best-in-class customer experience.

You will drive profitable sales through forecasting, scheduling, budgeting, and coaching, while building capabilities, ensuring compliance, and promoting an inclusive environment. Strong leadership and results-focused mindset required.

Qualificações

• 3–5 years of retail experience leading teams.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Flexibility to work nights, weekends, and holidays.
• Willingness to travel as required.

Responsabilidades

• Analyzes results, identifies opportunities and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget for daily operations.
• Builds productive teams through sourcing, selecting and developing people.
• Coaches and provides feedback on performance.
• Teaches and trains to build capabilities.
• Leads implementation of Standard Operating Procedures.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies.
• Performs Service Leader duties.
• Represents the brand and understands competitors.
• Promotes community involvement and delivers a frictionless customer experience.
• Ensures all compliance standards are met.

Conhecimentos

Retail leadership

Communication

Time management

Planning & prioritization

Flexibility

Formação

College degree or equivalent experience

Descrição da vaga

Old Navy is seeking a General Manager for its Illinois store in Algonquin. You will lead a team to deliver a profitable store business plan, aligning brand vision with in-store execution and a best-in-class customer experience.

You will drive profitable sales through forecasting, scheduling, budgeting, and coaching, while building capabilities, ensuring compliance, and promoting an inclusive environment. Strong leadership and results-focused mindset required.