Store General Manager: Lead Growth & Client Experience

Brobston Group; San Antonio (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary with commis­s­

Quarterly based bonus plan

Medical, dental, and vision insurance

Self-Managed vacation, holidays, and 2

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Job summary

Herman Miller is seeking a General Manager to lead store sales, coaching, and merchandising in a dynamic retail environment. You will train your team to achieve the store sales plan while delivering the premier Herman Miller Client Experience.

Responsibilities include hiring, performance management, and ensuring adherence to visual and operational standards to maximize profitability. Strong leadership and budgeting skills are essential.

Qualifications

• Retail management experience required (3–5 years).
• Strong verbal and written communication; interpersonal skills.
• Proven leadership and ability to motivate teams.
• High personal performance standards and integrity.
• Ability to build relationships with staff and customers.
• Strong financial literacy and budgeting capability.
• Experience with POS systems and MS Office; familiarity with 3D rendering.

Responsibilities

• Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.
• Foster the Herman Miller Client Experience.
• Engage in performance management on a daily, weekly, and monthly basis.
• Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual.
• Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals.
• Resolve employee relations issues of sales team members in partnership with HR.
• Deliver Sales Plan.

Skills

Retail management

Team leadership

Communication skills

Integrity

Relationship building

Budgeting

Tools

MS Office

POS system

3D rendering

Job description

Herman Miller is seeking a General Manager to lead store sales, coaching, and merchandising in a dynamic retail environment. You will train your team to achieve the store sales plan while delivering the premier Herman Miller Client Experience.

Responsibilities include hiring, performance management, and ensuring adherence to visual and operational standards to maximize profitability. Strong leadership and budgeting skills are essential.