Retail General Manager — Lead Design-Forward Store & Growth

MillerKnoll, Inc.; San Antonio (TX); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Base + commission

Quarterly bonus

Medical insurance

Dental + vision

Paid time off

401(k) match

Commuter benefits

Employee discounts

Job summary

Herman Miller in San Antonio is seeking a General Manager to lead store sales, coaching demonstrations, and achieve the sales plan. You will train and motivate your team, manage visual standards, and ensure profitable operations.

With 3–5 years of retail management, you will build relationships with customers and staff, work with HR on performance, and report to the Regional Manager. This role offers a competitive base plus commission and a comprehensive benefits package.

Qualifications

• Minimum 3–5 years of retail management experience.
• Excellent verbal, written, organizational and interpersonal communication skills.
• Ability to inspire team to conduct effective demonstrations in a high traffic environment.
• Ability to adhere to high personal performance standards, integrity, business ethics and continuous improvement.
• Ability to build relationships and trust with direct reports, peers, and store clientele.
• Financial literacy, business acumen and ability to manage budgetary responsibilities.
• Experience with a POS system and proficiency with MS Office software, web navigation, and 3-D rendering programs.

Responsibilities

• Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.
• Foster the Herman Miller Client Experience
• Engage in performance management on a daily, weekly, and monthly basis
• Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
• Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals
• Resolve employee relations issues of sales team members in partnership with HR.
• Deliver Sales Plan

Skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

People management

Budget oversight

POS experience

Tools

POS system

MS Office

3D rendering

Job description

Herman Miller in San Antonio is seeking a General Manager to lead store sales, coaching demonstrations, and achieve the sales plan. You will train and motivate your team, manage visual standards, and ensure profitable operations.

With 3–5 years of retail management, you will build relationships with customers and staff, work with HR on performance, and report to the Regional Manager. This role offers a competitive base plus commission and a comprehensive benefits package.