Store General Manager: Hospitality & Growth Leader

Global Montello Group Corp; Suffolk (VA); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Tuition reimbursement

Job summary

Global Partners LP is seeking a General Manager who will lead a busy store, drive guest satisfaction, and oversee operations, sales, and profitability with a hands-on leadership approach.

You will recruit, train, and coach a team, ensuring adherence to food safety, brand standards, and safety requirements while building strong community relationships and optimizing the guest experience.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy and proficient with POS systems, reporting tools, and standard office software.
• Flexible availability, including nights, weekends, and holidays as needed.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars. Inspire, develop, and empower your management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture rooted in collaboration, accountability, and hospitality.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.
• Oversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs effectively.
• Analyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.
• Develop and execute action plans to achieve revenue, margin, and profitability goals.
• Ensure compliance with all company systems, procedures, and audit standards.

Skills

Leadership

Communication

Guest service

Team development

Analytical skills

Education

High School Diploma or equivalent

ServSafe certification

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners LP is seeking a General Manager who will lead a busy store, drive guest satisfaction, and oversee operations, sales, and profitability with a hands-on leadership approach.

You will recruit, train, and coach a team, ensuring adherence to food safety, brand standards, and safety requirements while building strong community relationships and optimizing the guest experience.