Store Leader: Elevate Guest Experience & Growth

Global Montello Group Corp; Pittsfield (MA); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

Vision and Life Insurance

401k with match

Job summary

Global Partners LP in Pittsfield, MA seeks a General Manager to lead daily store operations, motivate the team, and ensure Guest experiences align with the Global brand promise. You will oversee sales, profitability, staffing, training, compliance, and community engagement, while maintaining safe, efficient, and welcoming environments.

This leadership role requires a passion for hospitality, strong communication skills, and the ability to translate data into action.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Strong business acumen with data interpretation to drive decisions.
• Tech-savvy with POS systems, reporting tools, and standard office software.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead store operations, ensuring policy adherence, brand standards, and safety.
• Drive revenue and profitability through labor, inventory, and costs management.
• Develop and coach management teams, fostering collaboration and accountability.
• Deliver best-in-class Guest service and maintain store presentation.
• Coordinate food service, merchandising, and local community engagement.

Skills

Interpersonal communication

POS systems

Reporting tools

Office software

Education

High School Diploma

Tools

POS systems

Office software

Job description

Global Partners LP in Pittsfield, MA seeks a General Manager to lead daily store operations, motivate the team, and ensure Guest experiences align with the Global brand promise. You will oversee sales, profitability, staffing, training, compliance, and community engagement, while maintaining safe, efficient, and welcoming environments.

This leadership role requires a passion for hospitality, strong communication skills, and the ability to translate data into action.