Store General Manager: Profit, People & Customer Experience

Global Montello Group Corp; Manchester (NH); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life保险

401k match

Tuition reimbursement

Job summary

Global Partners LP in New Hampshire is seeking a General Manager to oversee daily store operations, supervise staff, and drive profitability while maintaining top customer service and store appearance.

You will lead staffing, scheduling, and training initiatives, ensure safety and compliance, and manage expenses in a high-demand 24/7 environment. This role emphasizes tradition, community engagement, and consistent performance.

Qualifications

• Leadership experience in a fast-paced retail, food service or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Must be able to perform physical behaviors repetitively throughout a shift.
• This position requires ServSafe or other approved Food Safety Certification within 90 days.

Responsibilities

• Maximize store profitability through managing controllable expenses, optimizing revenue streams, and leading a high performing team.
• Responsible for guest and associate satisfaction, exceeding brand standards and managing the store's profitability.
• Select, develop and effectively lead a highly engaged team.
• Cultivate a positive shopping experience for all guests.
• Respond to guest complaints or inquiries and solicit guest feedback.
• Review information and create a plan to meet guest expectations and staffing needs.

Skills

Leadership

Staff management

Labor allocation

Scheduling

Customer service leadership

Education

High School Diploma or Equivalent

Job description

Global Partners LP in New Hampshire is seeking a General Manager to oversee daily store operations, supervise staff, and drive profitability while maintaining top customer service and store appearance.

You will lead staffing, scheduling, and training initiatives, ensure safety and compliance, and manage expenses in a high-demand 24/7 environment. This role emphasizes tradition, community engagement, and consistent performance.