Store Leader: Elevate Guest Experience & Growth

Friars Village : JJ000501; San Diego (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Fresh Dining Concepts (FDC) is seeking an experienced Jamba General Manager to lead store operations, drive guest satisfaction, and achieve sales and financial targets. This hands-on leadership role oversees a team of managers and staff, ensuring adherence to brand standards and operational excellence.

The ideal candidate will demonstrate strong leadership, team development, and P&L accountability, with background in retail or restaurant management and ServSafe certification.

Qualifications

• Minimum 2 years of management experience.
• Direct P&L responsibility.
• ServSafe certification current or obtainable within 30 days.
• Experience coaching and developing teams in retail or restaurant environment.
• Strong leadership, interpersonal, and communication skills.

Responsibilities

• Lead and model exceptional guest service.
• Oversee daily store operations including food preparation and guest interactions.
• Drive sales, revenue growth, and profitability.
• Manage inventory, ordering, and food/labor cost controls.
• Recruit, train, and develop a high-performing team.
• Execute strategies to enhance guest satisfaction and loyalty.
• Address guest feedback and resolve concerns professionally.
• Partner with regional and corporate leaders to ensure brand standards are met.

Skills

Leadership

Interpersonal skills

Communication

Team development

Problem solving

Decision making

Ownership

Management experience

P&L responsibility

Education

High school diploma or GED

Bachelor’s degree (preferred) in Business or related field

ServSafe certification

Job description

Fresh Dining Concepts (FDC) is seeking an experienced Jamba General Manager to lead store operations, drive guest satisfaction, and achieve sales and financial targets. This hands-on leadership role oversees a team of managers and staff, ensuring adherence to brand standards and operational excellence.

The ideal candidate will demonstrate strong leadership, team development, and P&L accountability, with background in retail or restaurant management and ServSafe certification.