Store General Manager: Growth, Ops & People Leadership

Gapinc; Des Moines (IA); On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead a store team, delivering a profitable business plan and a best‑in‑class customer experience. You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development.

You will teach and coach behaviors to deliver strong results, manage budgets, and ensure compliance while promoting community involvement and an inclusive environment.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Proven ability to deliver results and drive sales.
• Ability to effectively communicate with customers and employees.
• Willingness to travel as required and work flexible hours.

Responsibilities

• Lead store team to deliver a profitable store business plan.
• Drive profitable sales growth through forecasting and scheduling.
• Manage store budget for daily ops and P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach and give feedback to drive performance.
• Lead implementation of Standard Operating Procedures.
• Promote inclusive environment and community involvement.
• Leverage OMNI for a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Retail leadership

Team development

Communication

Time management

Planning & prioritization

Business acumen

Scheduling & forecasting

Flexibility & travel

Education

College degree or equivalent

Job description

Gap Inc. is seeking a General Manager to lead a store team, delivering a profitable business plan and a best‑in‑class customer experience. You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development.

You will teach and coach behaviors to deliver strong results, manage budgets, and ensure compliance while promoting community involvement and an inclusive environment.