Store General Manager: Grow Profits & Lead Team

Gap Inc; Astoria (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead store operations and drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development.

You will coach the team to deliver a best-in-class customer experience and align store execution with brand vision. The role requires 3–5 years of retail leadership, a college degree or equivalent, strong results orientation, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Flexibility to travel and work nights, weekends, holidays as needed.

Responsibilities

• Analyze results and identify opportunities, collaborating with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget in support of the P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach and evaluate team performance and provide feedback.
• Teach and train to build capabilities.
• Lead SOPs and initiatives to ensure consistency.
• Create an inclusive environment and maximize efficiencies.

Skills

Retail leadership

Communication

Time management

Planning and prioritization

Business acumen

Team development

Customer service

Adaptability

Education

Bachelor's degree or equivalent

Job description

Gap Inc. is seeking a General Manager to lead store operations and drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development.

You will coach the team to deliver a best-in-class customer experience and align store execution with brand vision. The role requires 3–5 years of retail leadership, a college degree or equivalent, strong results orientation, and the ability to work a flexible schedule including nights and weekends.