Store GM: Growth, Ops & Guest Experience

Gap Inc; Plaza (ND); On-site; USD 70,000 - 110,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead store operations and deliver a profitable business plan. You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to deliver a best-in-class customer experience.

Responsibilities include forecasting, scheduling, budget management, and ensuring compliance with standards while representing the brand and promoting community involvement.

Qualifications

• Experience leading a retail team and achieving store metrics.
• Ability to forecast, schedule, and drive profitable sales.
• Experience managing store budgets and P&L implications.
• Strong coaching, training, and people development skills.
• Proven communicator with customers and employees; adaptable.

Responsibilities

• Analyzes results and collaborates with leadership to drive KPIs.
• Leads profitable sales through forecasting and scheduling.
• Manages store budget to support the P&L.
• Builds productive teams through sourcing, selecting and developing people.
• Coaches and provides feedback to improve performance.
• Leads SOP implementation and showcases brand standards.

Skills

Retail leadership

Forecasting

Budget management

Team development

Coaching & feedback

Communication

Time management

Planning & prioritization

Travel flexibility

Education

College degree

Job description

Gap Inc. is seeking a General Manager to lead store operations and deliver a profitable business plan. You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to deliver a best-in-class customer experience.

Responsibilities include forecasting, scheduling, budget management, and ensuring compliance with standards while representing the brand and promoting community involvement.