Store General Manager — Growth, Coaching & Bonuses

Community Choice Financial Family of Brands; Greenbrook (MS); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Paid training and onboarding

Learning management system access

Cross-brand training opportunities

Performance-based advancement

Educational reimbursement

Medical insurance options (HSA/FSA)

401(k) with company match

Life and AD&D insurance

Discount marketplace access

Paid time off 12 days first year

Casual dress code (jeans allowed)

Job summary

Community Choice Financial Family of Brands in Ridgeland, MS seeks a General Manager to lead store operations, coach a team, and drive revenue while ensuring compliance and exceptional customer service. The role emphasizes hands-on coaching, leadership development, and cross-brand opportunities.

The position offers solid training, a defined path for advancement, and a comprehensive benefits package. Candidates should be ready for a high-performance, customer-focused environment that rewards

Qualifications

• High school diploma or equivalent.
• 2+ years in supervisory/leadership role in retail, finance, service, or related.
• Excellent verbal and written communication skills.
• Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• The ability to meet the physical demands of this position (standing, lifting up to 25 lbs).

Responsibilities

• Manage store performance by meeting or exceeding standards.
• Coach, lead, and develop all team members to grow business and revenue.
• Lead local marketing strategies and community events to steer growth.
• Evaluate loan/pawn applications and assess risk within limits.
• Enforce adherence to quality standards, procedures, and laws.
• Participate in audits and compliance reviews.
• Oversee cash management and loss prevention.
• Open/close procedures and train keyholder staff.
• Participate in hiring and retention of staff.
• Develop work schedules aligned with budget and store needs.
• Handle complex customer situations with professionalism.
• Maintain store appearance and marketing materials.
• Assist with on-site vehicle appraisals and external marketing.
• Work in a fast-paced environment and manage multiple tasks.
• Maintain a full-time in-person schedule, including weekends.

Skills

Leadership

Communication

Retail experience

Problem solving

POS proficiency

Education

High school diploma

Associates degree or higher

Tools

POS systems

Microsoft Office

Job description

Community Choice Financial Family of Brands in Ridgeland, MS seeks a General Manager to lead store operations, coach a team, and drive revenue while ensuring compliance and exceptional customer service. The role emphasizes hands-on coaching, leadership development, and cross-brand opportunities.

The position offers solid training, a defined path for advancement, and a comprehensive benefits package. Candidates should be ready for a high-performance, customer-focused environment that rewards