Store General Manager — Design-Driven Retail Leader

MillerKnoll, Inc.; Zeeland (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

MillerKnoll, Inc. seeks a General Manager to lead store operations, coach a high-velocity sales team, and deliver the Herman Miller client experience. You will drive demonstrations, pricing, and revenue growth while aligning store performance with company standards.

The role requires strong leadership, communication, and operational excellence to maximize profitability and customer satisfaction in a fast-paced retail environment.

Qualifications

• Minimum 3–5 years of retail management experience.
• Strong verbal and written communication skills.
• Ability to coach and develop a sales team in a high-traffic retail setting.
• Ability to manage store budget and demonstrate business acumen.

Responsibilities

• Hire, develop, lead, and motivate the team through coaching and training.
• Foster the Client Experience through demonstrations and service.
• Manage performance on daily, weekly, and monthly cycles.
• Ensure store visuals and standards are maintained.
• Oversee store operations, shipments, expenses, and supplies.

Skills

Leadership

Communication

Team Development

Budgeting

POS System

MS Office

3-D Rendering

Tools

POS system

MS Office

3-D rendering programs

Job description

MillerKnoll, Inc. seeks a General Manager to lead store operations, coach a high-velocity sales team, and deliver the Herman Miller client experience. You will drive demonstrations, pricing, and revenue growth while aligning store performance with company standards.

The role requires strong leadership, communication, and operational excellence to maximize profitability and customer satisfaction in a fast-paced retail environment.