Store Front-End Leader — Customer Experience

Five Below Inc; Arlington Heights (IL); On-site; USD 55,104,000 - 77,146,000; Full time

Job summary

Five Below Inc. seeks an experienced store leader to oversee daily operations, coach crew members, and deliver a WOW customer experience. You will manage front-end merchandising, training, and performance to meet district expectations while maintaining store cleanliness and safety.

The role requires at least two years of management, excellent communication, and the ability to multitask in a fast-paced retail environment. A flexible schedule including weekends is expected.

Qualifications

• 2+ years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.

Responsibilities

• Direct store operations and lead the crew to wow the customer.
• Train crew on the BEST customer service experience and fast checkout.
• Drive store to achieve customer service score goals and brand standards.
• Oversee front-end merchandising and ensure equipment is in working order.
• Recruit, train, coach, and supervise crew members with the store manager.

Skills

Management experience

Communication

Multi-tasking

Creative thinking

Customer service

Education

High School Diploma

Job description

Five Below Inc. seeks an experienced store leader to oversee daily operations, coach crew members, and deliver a WOW customer experience. You will manage front-end merchandising, training, and performance to meet district expectations while maintaining store cleanliness and safety.

The role requires at least two years of management, excellent communication, and the ability to multitask in a fast-paced retail environment. A flexible schedule including weekends is expected.