Store Floor Supervisor: Lead Ops & Customer Service

Westlake Ace; Town of Russia (NY); On-site; USD 21,000 - 23,000; Full time

Job summary

Ace Retail Group in New York is seeking a Floor Supervisor to assist in managing store operations and to act in the General Manager's absence. You will lead staff, deliver outstanding customer service, and ensure a safe work environment.

You will supervise daily activities, support loss prevention, merchandising, training, and communicate issues to leadership. The role emphasizes core values and teamwork, with a pay rate of $15.00–$17.00 per hour.

Qualifications

• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Assist with store operations in GM's absence.
• Supervise general store operations and open/close.
• Assist loss prevention, safety, and internal audits.
• Lead by example and train associates.
• Communicate merchandising and cost-control ideas to leadership.

Skills

Retail management experience

Hardware experience

Job description

Ace Retail Group in New York is seeking a Floor Supervisor to assist in managing store operations and to act in the General Manager's absence. You will lead staff, deliver outstanding customer service, and ensure a safe work environment.

You will supervise daily activities, support loss prevention, merchandising, training, and communicate issues to leadership. The role emphasizes core values and teamwork, with a pay rate of $15.00–$17.00 per hour.