Store Floor Supervisor & Operations Lead

Ace Hardware Corporation; San Leandro, Northern (CA, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to assist in managing daily store operations and lead staff when the General Manager or Assistant Managers are away. You will help maintain a safe, clean, and welcoming store environment while delivering excellent customer service.

The role emphasizes teamwork, core values, and ongoing development of associates in a fast-paced hardware retail setting. Starting wage is $20.00 per hour with opportunities for growth and leadership.

Qualifications

• High School or GED equivalent.
• Ability to read and interpret documents such as safety rules, operating instructions and manuals.
• Strong math and numeric reasoning skills for basic calculations.

Responsibilities

• Assist with managing overall store operations.
• Supervise the general operations of the store in the absence of GM/ASMs.
• Greet customers and resolve complaints; ensure courteous service.
• Train and guide associates; conduct basic audits and reports.
• Maintain safety, cleanliness, and organization of the sales floor and stock areas.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or GED

Job description

Ace Retail Group is seeking a Floor Supervisor to assist in managing daily store operations and lead staff when the General Manager or Assistant Managers are away. You will help maintain a safe, clean, and welcoming store environment while delivering excellent customer service.

The role emphasizes teamwork, core values, and ongoing development of associates in a fast-paced hardware retail setting. Starting wage is $20.00 per hour with opportunities for growth and leadership.