Store Supervisor: Lead Operations & Customer Service

Ace Hardware; West Bloomfield Charter Township (MI); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Ace Hardware is seeking a Key Carrier/Supervisor to support store leadership, champion exceptional customer service, and oversee daily operations at our Michigan locations. You will supervise the general operations, assist with training, and help implement standard procedures to maximize sales and safety.

The role requires prior Ace Hardware experience, retail management skills, and a proactive, customer-focused mindset to lead a team and maintain a welcoming store environment.

Qualifications

• Ace Hardware experience is required.
• Previous retail management experience is preferred.
• Proven ability to deliver strong customer service and lead a team.

Responsabilités

• Assist management in operating the store and achieving company goals.
• Supervise store operations and open/close procedures.
• Oversee cashiering, pricing, merchandising, and safety procedures.
• Train and develop associates; lead by example.
• Communicate merchandising and cost-control ideas to leadership.

Connaissances

Ace Hardware experience

Retail management experience

Customer service

Team leadership

Outils

POS system

Inventory management

Description du poste

Ace Hardware is seeking a Key Carrier/Supervisor to support store leadership, champion exceptional customer service, and oversee daily operations at our Michigan locations. You will supervise the general operations, assist with training, and help implement standard procedures to maximize sales and safety.

The role requires prior Ace Hardware experience, retail management skills, and a proactive, customer-focused mindset to lead a team and maintain a welcoming store environment.