Floor Supervisor: Lead Store Ops & Service Excellence

Ace Hardware Corporation; Allen Park (MI); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Ace Retail Group, a division of Ace Hardware Corporation, is seeking a Full-Time Floor Supervisor at Store 18416 in Allen Park, MI. The role supports store operations, leads staff in the GM's absence, and ensures a safe, customer-focused environment.

You will oversee day-to-day processes, assist with inventory and merchandising, and help train cashiers while upholding Ace’s core values. Starting at $17/hour, this position offers growth within a large hardware retailer.

Qualifications

• High School or GED equivalent.
• Ability to read and interpret documents such as safety rules, assembly directions, operating and maintenance instructions.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to work independently.
• Ability to work flexible hours.
• Effective communication skills (verbal and written).
• Ability to foster teamwork and collaboration.
• Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.

Responsibilities

• Assist with managing overall store operations and supervise staff in the absence of the General Manager and Assistant Managers.
• Deliver excellent customer service and greet customers; resolve issues promptly.
• Oversee store procedures, safety, and loss prevention programs.
• Support inventory, merchandising, and stockroom organization.
• Train and coordinate cashiers and maintain accurate reports.
• Lead by example and communicate effectively with team members and customers.

Skills

Reading safety rules

Basic math

Independent work

Flexible hours

Communication skills

Teamwork

Education

High School diploma or GED

Job description

Ace Retail Group, a division of Ace Hardware Corporation, is seeking a Full-Time Floor Supervisor at Store 18416 in Allen Park, MI. The role supports store operations, leads staff in the GM's absence, and ensures a safe, customer-focused environment.

You will oversee day-to-day processes, assist with inventory and merchandising, and help train cashiers while upholding Ace’s core values. Starting at $17/hour, this position offers growth within a large hardware retailer.