Store Floor Leader & Guest Experience Coach

Rally House; Shelby Charter Township (MI); On-site; USD 21,000 - 25,000; Part time

Job summary

Rally House in Shelby Charter Township, MI is seeking a Team Captain to guide store floor, mentor teammates, and deliver energized guest experiences. You will set pace on shifts, coach in-the-moment, and ensure high-energy operations across merchandising and service.

The role is part-time (10–20 hours/week) with a pay range of $15.35–$18.00 per hour, requiring at least 18 years old and availability for daytime, nights, weekends, holidays, and local sports events.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Onboard and train new team members.
• Provide in-the-moment coaching and feedback to team members.
• Prioritize tasks during shifts to ensure execution.
• Lead floor service to ensure coverage and merchandising standards.
• Support promotions, hot markets, and events.

Skills

Social energy

Customer centric

Action oriented

Directs work

Job description

Rally House in Shelby Charter Township, MI is seeking a Team Captain to guide store floor, mentor teammates, and deliver energized guest experiences. You will set pace on shifts, coach in-the-moment, and ensure high-energy operations across merchandising and service.

The role is part-time (10–20 hours/week) with a pay range of $15.35–$18.00 per hour, requiring at least 18 years old and availability for daytime, nights, weekends, holidays, and local sports events.