Store Floor Lead & Operations Supervisor

Goodwill Industries Of Central Florida Inc; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Sales Floor Lead to help manage day-to-day store operations, drive sales, and ensure compliance with company standards. The role includes supervising staff, assisting with training, and maintaining a welcoming, safe shopping environment.

Responsibilities include operating the cash register, processing payments, and handling exchanges and voids; ensuring merchandise is rotated and presented well; and supporting the Store Manager in

Qualifications

• High School diploma or GED and 6 months supervisory experience or 90 days in the service industry.
• Read, write, and communicate clearly in English.
• Retail training completed.
• Previous service-industry experience preferred.

Responsibilities

• Assist with day-to-day store operation and sales performance to meet budget and comply with standards.
• Operate the cash register to process sales, accept payments, authorize voids, returns, exchanges and credits.
• Ensure proper rotation of store merchandise and maintain a clean, safe environment.
• Act as a positive role model and mentor employees and trainees.
• Attend regularly scheduled shifts and support safety inspections and store checks.

Skills

Supervisory experience

Customer service

Cash handling

Communication skills

Education

High School diploma or GED

Job description

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Sales Floor Lead to help manage day-to-day store operations, drive sales, and ensure compliance with company standards. The role includes supervising staff, assisting with training, and maintaining a welcoming, safe shopping environment.

Responsibilities include operating the cash register, processing payments, and handling exchanges and voids; ensuring merchandise is rotated and presented well; and supporting the Store Manager in