Store Floor Lead: Inspire Guests & Elevate Sales

CSC Generation; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Sur La Table is seeking a Store Floor Lead in Raleigh, NC to drive daily store performance and guest satisfaction. In this leadership role, you support the GM/SM, manage the floor as MOD, and deliver a consistently excellent shopping experience.

You will coach associates, stay current on products, and work to meet and exceed sales goals while maintaining visual standards and policy compliance. This role requires flexibility, strong communication, and a passion for cooking and customer engagement.

Qualifications

• 1 year of retail management experience.
• Strong leadership and communication skills.
• Passion for customer experience and training others.

Responsibilities

• Lead the sales floor as Manager on Duty (MOD).
• Coach and develop associates to improve performance.
• Ensure store operates smoothly and in line with SOPs.

Skills

Retail management

Leadership

Customer service

Coaching

Communication

Tools

Microsoft Office

Retail POS systems

Job description

Sur La Table is seeking a Store Floor Lead in Raleigh, NC to drive daily store performance and guest satisfaction. In this leadership role, you support the GM/SM, manage the floor as MOD, and deliver a consistently excellent shopping experience.

You will coach associates, stay current on products, and work to meet and exceed sales goals while maintaining visual standards and policy compliance. This role requires flexibility, strong communication, and a passion for cooking and customer engagement.