Store Floor Lead: Guest Experience & Coaching

lululemon; Town of Florida (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking a Guest Experience Lead in the United States to drive in-store excellence through leadership and product education. You will guide the team on floor execution, deliver technical product knowledge, and ensure guest satisfaction while meeting daily sales goals.

The role requires 1 year of retail experience, leadership ability, and flexibility to work varied shifts, including weekends, with opportunities for growth within the store leadership team.

Qualifications

• 1 year retail or customer experience.
• Experience in leading, mentoring or delegating.
• Eligible to work in the United States.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to meet guest needs.
• Assist in hiring, onboarding and coaching of team members.
• Open and close the store according to procedures.

Skills

Retail experience

Leadership experience

Education

High school diploma

Job description

lululemon is seeking a Guest Experience Lead in the United States to drive in-store excellence through leadership and product education. You will guide the team on floor execution, deliver technical product knowledge, and ensure guest satisfaction while meeting daily sales goals.

The role requires 1 year of retail experience, leadership ability, and flexibility to work varied shifts, including weekends, with opportunities for growth within the store leadership team.