Store Floor Lead: Customer Experience & Team Leader

Vuori; Encinitas (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Store Floor Lead to guide the sales team by example, delivering Vuori’s brand values through product knowledge and a positive, optimistic attitude. Under the Store Manager, the Floor Lead supervises the floor, delegates tasks, and serves as a go-to person, aiding leadership responsibilities.

You will create unforgettable customer experiences, motivate the team to achieve sales goals in a team-based environment, stay knowledgeable about new products, and maintain visual

Qualifications

• Leadership and accountability in a fast-paced retail setting
• Strong communication and interpersonal skills
• Ability to build relationships with customers and colleagues
• Customer service expert, able to create experiences and handle concerns

Responsibilities

• Create an unforgettable customer experience
• Lead the sales floor and team to prioritize customer experience
• Prepare fitting rooms, find sizes, and provide feedback on merchandise
• Engage customers about product details, new products, and events
• Stay knowledgeable on what’s new and selling well and share with customers and team
• Lead daily store operations in absence of Store Manager/Asst Manager
• Motivate team and achieve sales goals in a team-based commission environment
• Communicate inventory needs to support business goals
• Maintain visual merchandising and store cleanliness

Skills

Leadership

Punctuality

Relationship-building

Customer service

Multitasking

Communication

Ownership

Job description

Vuori is seeking a Retail Store Floor Lead to guide the sales team by example, delivering Vuori’s brand values through product knowledge and a positive, optimistic attitude. Under the Store Manager, the Floor Lead supervises the floor, delegates tasks, and serves as a go-to person, aiding leadership responsibilities.

You will create unforgettable customer experiences, motivate the team to achieve sales goals in a team-based environment, stay knowledgeable about new products, and maintain visual