Store Floor Lead - Customer Experience & Coaching

CSC Generation; Palo Alto (CA); On-site; USD 28,240 - 30,045; Part time

Job summary

CSC Generation is seeking a Store Floor Lead in Palo Alto, California. In this leadership position, you will inspire customers and oversee store operations, ensuring a top-level customer experience while meeting sales goals.

Ideal candidates should have strong leadership skills, retail management experience, and a passion for community engagement. You will be responsible for training new associates and maintaining store standards.

The role requires excellent communication skills and the ability to motivate your team to achieve outstanding sales results.

Qualifications

• Must be 21 years of age or older at the time of employment.
• 1 year of retail management experience in a specialty or culinary retail environment.
• Passion for community engagement and providing exceptional customer experiences.

Responsibilities

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Represent Sur La Table’s brand and culture by creating memorable customer experiences.
• Support the achievement of store sales goals through effective customer engagement.

Skills

Leadership skills

Problem-solving abilities

Communication

Customer engagement

Tools

Microsoft Office

Job description

CSC Generation is seeking a Store Floor Lead in Palo Alto, California. In this leadership position, you will inspire customers and oversee store operations, ensuring a top-level customer experience while meeting sales goals.

Ideal candidates should have strong leadership skills, retail management experience, and a passion for community engagement. You will be responsible for training new associates and maintaining store standards.

The role requires excellent communication skills and the ability to motivate your team to achieve outstanding sales results.