Store Lead: Coaching, Ops & Customer Experience

Tailored Brands, Inc.; San Mateo, Northern (CA, KY); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead in San Mateo to partner with the Store Manager in driving sales, service excellence, and operational efficiency. You will coach the team, manage key duties on duty, and promote an engaging, inclusive store environment while ensuring brand standards are met.

You will lead by example, communicate priorities, assist in recruiting, and help develop team members to deliver outstanding customer experiences and a high Net Promoter Score.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Excellent written and verbal communication skills.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead sales, service, and operations when on duty.
• Coach and develop store team to achieve performance goals.
• Execute store initiatives to maximize growth and customer experience.
• Maintain brand standards and store operations.
• Communicate priorities and sales driving information to staff.

Skills

Leadership

Communication

Train & Develop

Tech Proficiency

Self-motivated

Tools

POS System

Job description

Tailored Brands, Inc. is seeking a Store Lead in San Mateo to partner with the Store Manager in driving sales, service excellence, and operational efficiency. You will coach the team, manage key duties on duty, and promote an engaging, inclusive store environment while ensuring brand standards are met.

You will lead by example, communicate priorities, assist in recruiting, and help develop team members to deliver outstanding customer experiences and a high Net Promoter Score.