Design & Trade Store Leader — Customer Experience Coach

Euromarket Designs Inc.; San Jose (CA); In loco; USD 50.000 - 65.000; Tempo pieno

Descrizione del lavoro

A retail company is seeking an experienced Assistant Store Leader in San Jose, California. This role involves partnering with the Store Manager to establish business goals, empower the sales team, and enhance customer experience. Interested candidates should have 2+ years in customer service or retail leadership, strong communication skills, and full-time availability including evenings and weekends. This position fosters a culture of success and teamwork through effective training and delegation.

Competenze

• 2+ years customer service or retail leadership experience.
• Experience with computer systems and tablet devices.
• Full-Time availability for flexible hours including nights and weekends.

Mansioni

• Partner with Store Manager to establish business goals.
• Provide leadership to Team Leaders for operations and customer service.
• Coach and train store associates for professional growth.
• Analyze reporting to prioritize initiatives for sales and customer experience.
• Ensure elevated customer service by modeling brand behaviors.

Conoscenze

Excellent reading and written language skills (English)

Strong communication and interpersonal skills

Excellent organizational and time management skills

Strong proactive problem solving skills

Strong delegation skills

Strumenti

Microsoft Office

Google applications

Descrizione del lavoro

A retail company is seeking an experienced Assistant Store Leader in San Jose, California. This role involves partnering with the Store Manager to establish business goals, empower the sales team, and enhance customer experience. Interested candidates should have 2+ years in customer service or retail leadership, strong communication skills, and full-time availability including evenings and weekends. This position fosters a culture of success and teamwork through effective training and delegation.