Store Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Merrillville (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Merrillville, Indiana. This role involves ensuring all customers receive a quality in-store experience, acting as a Floor Supervisor while coaching Brand Reps and Stock Associates. Responsibilities include driving store performance through enhancing customer experience, operating POS systems, and managing inventory control. Candidates should possess retail management experience and demonstrate the ability to lead and motivate a team.

Qualifications

• Experience in retail management and customer service preferred.
• Ability to lead and motivate a team.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as the Floor Supervisor guiding Brand Reps and Stock Associates.
• Drive store performance and achieve daily sales.

Job description

Abercrombie & Fitch Co. is looking for a Key Lead in Merrillville, Indiana. This role involves ensuring all customers receive a quality in-store experience, acting as a Floor Supervisor while coaching Brand Reps and Stock Associates. Responsibilities include driving store performance through enhancing customer experience, operating POS systems, and managing inventory control. Candidates should possess retail management experience and demonstrate the ability to lead and motivate a team.