Store Experience & Operations Lead

Designer Brands; Fairbanks (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Designer Brands in Fairbanks, AK, is seeking a frontline associate to enhance the customer experience and support store operations. The role focuses on delivering friendly service, maintaining store standards, and participating in inventory and omni-channel activities to drive sales.

The position requires flexibility for nights, weekends, and varying shifts, with a strong emphasis on teamwork, accuracy, and safe, efficient store operations in a dynamic retail environment.

Qualifications

• Excellent customer service, professionalism, and positive attitude.
• Able to develop collaborative relationships with store team.
• Strong verbal and written communication skills.
• Ability to work with pace, meet time-bound goals, and handle busy periods.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and guiding staff.
• Ensure a positive customer experience and complete daily open/close tasks.
• Communicate daily progress and follow through on required actions.
• Support omni-channel activities like BOPIS and in-store pickups.
• Promote store standards, safety, and adherence to policies.
• Assist management with inventory processes and supply needs.

Skills

Customer service

Communication

Teamwork

Technology use

Flexibility

Standing/walking

Education

High school diploma or equivalent

Job description

Designer Brands in Fairbanks, AK, is seeking a frontline associate to enhance the customer experience and support store operations. The role focuses on delivering friendly service, maintaining store standards, and participating in inventory and omni-channel activities to drive sales.

The position requires flexibility for nights, weekends, and varying shifts, with a strong emphasis on teamwork, accuracy, and safe, efficient store operations in a dynamic retail environment.