Store Experience Manager

Goodwill-of-Central-and-Northern-Arizon; Peoria (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to oversee the sales floor, lead the team, and drive daily, monthly, and yearly goals for profit and customer satisfaction.

You will mentor and coach Retail Sales Associates, ensure store standards, and coordinate with leadership to de-escalate issues, manage inventory, and maintain a safe, welcoming shopping environment across multiple store locations in Peoria, AZ.

Qualifications

• One-year work experience in Retail Management.
• One-year customer service experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Oversee daily operations of the sales floor to meet goals.
• Lead, coach, and develop Retail Sales Associates.
• Conduct inventory and ensure proper reporting.
• Ensure store compliance with policies and safety procedures.
• Handle customer issues and de-escalate when needed.
• Coordinate transfers and store maintenance as needed.

Skills

Retail management

Customer service

Leadership

English proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to oversee the sales floor, lead the team, and drive daily, monthly, and yearly goals for profit and customer satisfaction.

You will mentor and coach Retail Sales Associates, ensure store standards, and coordinate with leadership to de-escalate issues, manage inventory, and maintain a safe, welcoming shopping environment across multiple store locations in Peoria, AZ.