Store Experience Leader & Training Coach

UDF-MyScoop Branding; Florence (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

United Dairy Farmers is seeking an Associate Store Manager in Kentucky to oversee daily store operations and lead a team in delivering the Hi Five Guest Experience. You will supervise staff, train associates, and ensure adherence to company policies while maintaining safe, welcoming conditions.

The role emphasizes coaching, staffing, and seamless execution of all store duties in coordination with the Store Manager, including cash handling, scheduling, and guest service excellence.

Qualifications

• Minimum 2+ years in retail or hospitality supervision.
• Proven ability to lead, coach and motivate teams.
• Experience scheduling and managing shifts.

Responsibilities

• Lead and develop team members through coaching and training.
• Oversee store operations in the Store Manager's absence.
• Ensure guest experience aligns with The Hi Five standards.
• Maintain store conditions, safety, and regulatory compliance.
• Handle cash, POS, and inventory processes.
• Recruit and interview potential associates.

Skills

People management

Staff training

Interviewing

Job description

United Dairy Farmers is seeking an Associate Store Manager in Kentucky to oversee daily store operations and lead a team in delivering the Hi Five Guest Experience. You will supervise staff, train associates, and ensure adherence to company policies while maintaining safe, welcoming conditions.

The role emphasizes coaching, staffing, and seamless execution of all store duties in coordination with the Store Manager, including cash handling, scheduling, and guest service excellence.