Store Experience Leader

Boot Barn; Normal (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Medical, Dental, Vision and Life

401(k) plan with company match

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a part-time Key Holder to deliver an exceptional in-store experience while supporting leadership and store partners. You will develop product knowledge, drive sales metrics, and maintain visual standards across the store, while upholding policies and delivering high-quality customer service.

The role emphasizes collaboration with leadership to exceed store goals, manage opening/closing procedures, and ensure accurate transactions.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in product categories; communicate knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT).
• Be informed and understand current promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with Time and Attendance policy.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties as assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Communication

Time management

Organization

Job description

Boot Barn is seeking a part-time Key Holder to deliver an exceptional in-store experience while supporting leadership and store partners. You will develop product knowledge, drive sales metrics, and maintain visual standards across the store, while upholding policies and delivering high-quality customer service.

The role emphasizes collaboration with leadership to exceed store goals, manage opening/closing procedures, and ensure accurate transactions.