Store Experience Lead & Operations Support

Designer Brands; Maplewood (MN); On-site; USD 22,000 - 32,000; Full time

Job summary

Designer Brands in Maplewood, MN is seeking an energetic retail team member to support store management in driving sales and customer satisfaction. You will model professional service, assist with inventory, and execute daily store operations to meet KPI targets.

Responsibilities include maintaining the in-store experience, assisting with omni-channel activities such as Buy Online Pick Up In Store, and collaborating with leadership to follow policies.

Qualifications

• Minimum 2 years of retail or customer-service experience.
• Minimum high school graduate or equivalent.
• Strong communication and customer-service orientation.

Responsibilities

• Model professional customer service to meet store KPIs.
• Assist with daily open/close duties and store maintenance.
• Support inventory, omni-channel activities, and cash wrap efficiency.
• Respond to customer requests with urgency.

Skills

Customer service

Collaboration

Communication

Time management

Flexibility

Tech proficiency

Mobility

Lifting 50 lbs

Stoop/kneel/crouch

Education

High school diploma or equivalent

Job description

Designer Brands in Maplewood, MN is seeking an energetic retail team member to support store management in driving sales and customer satisfaction. You will model professional service, assist with inventory, and execute daily store operations to meet KPI targets.

Responsibilities include maintaining the in-store experience, assisting with omni-channel activities such as Buy Online Pick Up In Store, and collaborating with leadership to follow policies.