Store Experience Lead — Full-Time Assistant Manager

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

UDF-MyScoop Branding in Cincinnati, OH is hiring an Assistant Manager to deliver outstanding service by following The Hi Five Guest Experience across shifts. You will supervise staff, ensure smooth store operations, and comply with laws, regulations and company policies, including alcohol and tobacco sales.

This role emphasizes leadership, guest service, cash handling, POS systems, and maintaining clean, safe store conditions.

Qualifications

• Proven supervisory experience in a fast-paced retail setting.
• Strong customer service orientation and communication skills.
• Knowledge of alcohol and tobacco sales compliance and related laws.

Responsibilities

• Supervise associates and coach staff on delivering The Hi Five Guest Experience.
• Oversee store administration, reports, and product transfers; maintain charts and records.
• Ensure accurate POS and gas console transactions, cash handling, and security procedures.
• Maintain store cleanliness, safety, and proper rotation of stock and display areas.

Skills

Leadership

Customer service

Cash handling

POS systems

Alcohol/tobacco compliance

Tools

POS Systems

Cash handling software

Job description

UDF-MyScoop Branding in Cincinnati, OH is hiring an Assistant Manager to deliver outstanding service by following The Hi Five Guest Experience across shifts. You will supervise staff, ensure smooth store operations, and comply with laws, regulations and company policies, including alcohol and tobacco sales.

This role emphasizes leadership, guest service, cash handling, POS systems, and maintaining clean, safe store conditions.