Assistant Store Manager: Lead Guest Experience & Store Ops

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 42,265,000 - 47,996,000; Full time

Job summary

UDF-MyScoop Branding in Cincinnati, OH seeks an Assistant Manager to deliver outstanding guest service by guiding teammates through The Hi Five Guest Experience during shifts. You will supervise staff, support the Store Manager, and help maintain store conditions and compliance with laws and company policies.

This full-time role covers POS and gas-console operations, stock/merchandise handling, and daily administrative tasks. Prior supervisory experience in retail or food service is a plus.

Qualifications

• Experience supervising restaurant or retail staff.
• Ability to train and coach Shift Leaders and associates.
• Knowledge of cash handling and POS procedures.

Responsibilities

• Supervise associates and coach the Hi Five Guest Experience.
• Assist Store Manager with scheduling, training and performance counseling.
• Oversee daily store operations and administration tasks.
• Ensure accurate cash handling and POS transactions.

Skills

Guest Service Leadership

Staff Supervision

Cash Handling

Training & Coaching

Job description

UDF-MyScoop Branding in Cincinnati, OH seeks an Assistant Manager to deliver outstanding guest service by guiding teammates through The Hi Five Guest Experience during shifts. You will supervise staff, support the Store Manager, and help maintain store conditions and compliance with laws and company policies.

This full-time role covers POS and gas-console operations, stock/merchandise handling, and daily administrative tasks. Prior supervisory experience in retail or food service is a plus.