Store Dispatcher: Route Planning & Delivery Ops

NAPA Auto Parts; Cockeysville (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Job summary

NAPA Auto Parts in Maryland is seeking a Store Dispatcher to join our team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure parts reach customers accurately and on time.

Responsibilities include route planning, monitoring delivery performance, handling returned items, and maintaining fleet readiness. The role requires energy, teamwork, and a valid driver's license in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen ability to read part numbers and line codes.
• Physical agility to bend and reach shelves and use stairs.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customer orders with precision and courtesy.
• Map efficient delivery routes.
• Track and analyze delivery service quality via the Delivery Management System.

Skills

Customer care

Verbal & written communication

Part numbers memory

Physical agility

Stamina

Self-motivation

Valid driver’s license

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Maryland is seeking a Store Dispatcher to join our team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure parts reach customers accurately and on time.

Responsibilities include route planning, monitoring delivery performance, handling returned items, and maintaining fleet readiness. The role requires energy, teamwork, and a valid driver's license in a fast-paced retail environment.